The Enhanced Telecom Operations Map
eTOM – the Enhanced Telecom Operations map – is part of Frameworx, a suite of standards from the TM Forum that provide the blueprint for efficient business operations.
The business process framework is a multi-level hierarchy of business processes required to run a service-focused business.
Frameworx also includes an Information Framework (SID), Application Framework (TAM) and an integration framework.
Click the tabs below to explore more information:
eTOM (Business Process Framework) is a guidebook that defines the most widely used and accepted standard for business processes in the telecommunications industry.
Some of the benefits that eTOM provides:
Orbus Software’s eTOM solution provides a complete implementation of the Business Process Framework, stored as a number of Visio diagrams in the central repository.
Core benefits of the eTOM solution:
The eTOM solution consists of a number of features:
To find out more about eTOM and our business process analysis solution, why not book a demonstration.
We offer support for a number of other process reference models and standards: