Selecting a Business Process Analysis tool - When is iServer suitable for your organization?

If you are looking to purchase a business process analysis tool and you answer "yes" to any of the following questions, you should be considering iServer.

Do you use Microsoft Visio ® to create Business Processes?

An estimated 2/3 of all Business Processes are drawn in Microsoft Visio!

Most organizations already have a large investment in Microsoft Office - skills (most people use Microsoft Office products on a daily basis) and content (Microsoft Word documents, Excel spreadsheets, Visio drawings and PowerPoint presentations). Uniquely with iServer, customers continue to work in Microsoft Visio and Office whilst gaining access to the multi-user repository and the extended modeling & analytical functionality iServer builds around these products.

If your users are already familiar with and happy using Microsoft Visio, then it makes sense to keep it that way. Rather than lengthy conversion / migration, moving existing models into a new tool, with iServer, process diagrams can be imported immediately and remain as Visio diagrams within the repository, which makes iServer a very low risk investment. Microsoft Office documents can also be stored in the repository.

Is cost a constraint in the acquisition of a Business Process Analysis tool?

iServer is normally half the cost of most other business process analysis tools! The cost is kept down by continuing to use Visio and Office as the interfaces for creating process information.

Do you want to showcase Business Process work to the business?

iServer is not just for Business Analysts. The low cost and ease-of-use and enterprise-wide use of Microsoft Visio and Office make it possible to federate the tool out to other stakeholders within the business. This is not possible with other Business Process Analysis tools because of the prohibitive cost, complexity and the fact that everyone else in the business is using Microsoft Office and Visio!

To view business processes and collaborate with other users, you don't need to be an iServer user.

iServer Portal is a web interface to the repository, providing live browser access to all diagrams and documents, metadata and relationships. Portal makes business processes quickly available to the whole business at a very low cost per user. Find out more about iServer Portal.

iServer Publisher allows you to create picture-driven HTML presentations tailored to individual stakeholder needs. This is a very effective way of making business process content accessible to business users who may not even be familiar with iServer. With an intuitive user interface, publications require no training and a simple feedback mechanism allow people to post comments or questions to the content owners. Find out more about iServer Publisher.

Have you had trouble implementing other BPA tools because of user resistance, lack of skills or tool complexity?

User acceptance is key to the success of a BPA tool - many projects fail simply because a tool proves too difficult for people to use - and if people leave the organization, they take the skills with them.

With iServer this is not a problem, because the key user interfaces are based upon Microsoft Visio and Office, making it very easy for anyone to learn how to use iServer in just a couple of hours.

Do you need a Quick-Start solution for ITIL?

Orbus provides a reference library for ITIL v3 processes, complete with pre-configured ITIL repository, 150 ITIL v3 - compliant BPMN processes & associated documentation. Find out more about the ITIL Solution.