iServer Portal

Web access to live repository content for business users

 

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Overview

Live browser access to the repository

Portal makes it possible to grant web-based access to any aspect of your process repository (documents, diagrams, objects such as activities, metadata, relationships, and issues) from any location. It provides cost-effective access for large numbers of business users to view, search and report on live process content held in the iServer repository.

Simple navigation and powerful search facilities guide business people quickly and easily to the processes they need. Process improvement suggestions, change requests, process bottlenecks, general issues and comments can be raised and allocated online for resolution by the information owners with essential process documentation and analysis reports generated from within the browser. By making repository information more visible and accessible, end-users are able to gain real business value from the processes being developed and can help contribute to their continual development.

When to use portal to access business process content

The nature of process work is that it often moves too fast to publish as a weekly or monthly baseline. It is also governed by lots of different people. In these circumstances, iServer Portal is the ideal solution. Live access to the process repository means that users have immediate visibility of the information being generated, regardless of the usual publication constraints and timings. Additionally, if users need highly complex style search facilities or the organization has multiple browser products in place, Portal will more than meet their needs.

Benefits of iServer Portal

Granting browser access to the iServer repository ensures that the widest possible audience is involved in the development and use of the process content at an affordable cost to the business. Users will be able to search and retrieve information that will help them in their day to day work, helping them perform their jobs more effectively and assisting with implementation of process change.

iServer Portal capabilities

Portal's capabilities include management facilities to control what and how information is made available to the business, but also extensive options and features to help the user browse, retrieve and analyze process information quickly and easily. Capabilities include:

  • Low cost, live browser access to Process Repository
  • Powerful search facility for fast retrieval of relevant information
  • Generation of process documentation reports from within the browser
  • Produce quality check reports and analyse documents from within the browser
  • Live issue management - raising and assigning process improvement request, bottleneck issues, feedback and queries online
  • Generation and receipt of issue notifications being raised in your process environment
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