Overview
Live browser access to the repository
Portal makes it possible to grant web-based access to any aspect
of your process repository (documents, diagrams, objects such as
activities, metadata, relationships, and issues) from any location.
It provides cost-effective access for large numbers of business
users to view, search and report on live process content held in
the iServer repository.
Simple navigation and powerful search facilities guide business
people quickly and easily to the processes they need. Process
improvement suggestions, change requests, process bottlenecks,
general issues and comments can be raised and allocated online for
resolution by the information owners with essential process
documentation and analysis reports generated from within the
browser. By making repository information more visible and
accessible, end-users are able to gain real business value from the
processes being developed and can help contribute to their
continual development.
When to use portal to access business process content
The nature of process work is that it often moves too fast to
publish as a weekly or monthly baseline. It is also governed by
lots of different people. In these circumstances, iServer Portal is
the ideal solution. Live access to the process repository means
that users have immediate visibility of the information being
generated, regardless of the usual publication constraints and
timings. Additionally, if users need highly complex style search
facilities or the organization has multiple browser products in
place, Portal will more than meet their needs.
Benefits of iServer Portal
Granting browser access to the iServer repository ensures that
the widest possible audience is involved in the development and use
of the process content at an affordable cost to the business. Users
will be able to search and retrieve information that will help them
in their day to day work, helping them perform their jobs more
effectively and assisting with implementation of process
change.
iServer Portal capabilities
Portal's capabilities include management facilities to control
what and how information is made available to the business, but
also extensive options and features to help the user browse,
retrieve and analyze process information quickly and easily.
Capabilities include:
- Low cost, live browser access to Process Repository
- Powerful search facility for fast retrieval of relevant
information
- Generation of process documentation reports from within the
browser
- Produce quality check reports and analyse documents from within
the browser
- Live issue management - raising and assigning process
improvement request, bottleneck issues, feedback and queries
online
- Generation and receipt of issue notifications being raised in
your process environment
