iServer Portal

Web access to live repository content for business users

 

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Capabilities

Live browser access to the repository

Portal provides browser access to the live iServer repository allowing users to see the most up to date versions of processes and process documentation (without the need to publish a new baseline).

Issues & issue notification online

Portal offers a facility for browser users to contribute to document and object change management via the browser interface. Users can raise improvement suggestions, change requests and assign tasks to other users for review and resolution as well as raise and notify interested parties of issues either for action, sign-off or resolution

Stakeholder view based access

Visibility of process information to browser users is controlled by iServer profiles, facilitating the creation of custom views for users with a different process interest or view.

Navigation directly to document & model components

Embedded links within the process content allow browser users to jump straight from one process to another (drill-down or jump to a parallel or related process), open a useful instruction document, or jump to a specific section of an extended description or form. Customers also have embedded links to live applications to help explain how a process works.

Option to download iServer Portal content

Download a model or document to pass to other interested parties either inside or outside the business. Such interested parties may include suppliers, customers, auditors and partners

Printing models & documents online

Print copies of useful models and documents directly from Portal for use in meetings or for further distribution to others around the business

Powerful multi-filter search

Advanced searching capabilities allow complex search terms to be built with combined filtering of custom attribute values and the ability to search in groups. A new interface improves the user experience and overall look and feel of the search function.

Analyze and report on process information from within the browser

Generate high quality deliverables for use in process improvement projects or day-to-day work by running reports reated by your iServer administrator. Reports could include essential process documentation, work instructions or reports on the completeness of the processes produced.

Easy to use, intuitive navigation & viewing environment

New technologies such as XPS, XAML and Silverlight provide more intuitive and efficient ways for users to browse through the repository contents online. The use of browse based on the familiar Windows Explorer view of the iServer repository helps to locate relevant content, or use the search window and use pan & zoom facilities to move quickly and easily around model and document content.

Choice of Portal entry page

Get faster access your process content by specifying a favorite starting point whether you regularly start from a diagram, navigate through folders, look for issues or begin by searching for information.

Customizing viewing environment

Each Portal user can tailor the location and display of information panels, ensuring that Portal matches their preferred way of working.

Active directory integration

As the volume of Portal users is likely to be high, Portal can automaticlaly provision users from their Windows login information ensuring user administration time is kept to a minimum and users are active as quickly as possible.

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