Key Benefits

Improved business buy-in

Better visibility to the business helps ensure buy-in to the value of your process effort and ensures the processes are visible

Cost effective access for large volumes of users

As iServer Portal does not require a full iServer license, costs are kept to an affordable level. All business users can be granted access to the Repository and can use the Process content freely

Better business engagement content usage

The accuracy and relevance of process information is assured by gathering feedback from browser users raising and assigning actions to the content owners online. Browser users can analyze the content using reports to generate deliverables to help them in their day to day work.

Demonstrates business understanding (For audit purpose)

Content displayed on Portal provides a permanent 'rolling' view of the processes in the organization. It is essential in demonstrating that a business is process-focused, particularly important in highly regulated environments. As Portal is 'live' information available to auditors is always current.

Demonstrates speed of delivery

No waiting time on the distribution of new and revised content to process stakeholders. A change is made and is available to users immediately, delivering end-user focused content and improving the perception of process content by showing information in a way that is recognizable and relevant to business users

Allows information sharing with all interested parties.

By using Portal (browser independence and low-cost), process information can be accessed by all stakeholders, both those within the business and any trusted parties.