The iServer ITIL Solution

An iServer pre-packaged solution for the ITIL Framework and Processes

The solution consists of a pre-configured iServer Repository designed to give you a very quick start with ITIL. Importantly, it is also very easy to customize: Selecting different notations or making changes to the metamodel can be achieved very quickly.

• Template ITIL Processes
  If you are looking for a really quick start, Orbus can supply you with a template for each of the ITIL v3 processes in a choice of notations. These can then be customized to meet your organization's exact requirements.
• Pre-configured Repository
  A pre-configured repository with ITIL framework, MS Office and Visio templates, views, matrix reports and other ITIL deliverables
• Process Notations
  iServer is supplied with a variety of process notations (such as BPMN, Dynamics, Cross-functional flow-charts). These can be customized, or if you are already using a custom notation, this can be imported directly into iServer.

Find out more about ITIL

• The Official ITIL website
• The IT Service Management Forum