The Business Challenge

Like most energy providers, the company has an energy trading arm, which is subject to Sarbanes-Oxley controls. However, their existing process management tool, System Architect, was proving too difficult to use. As a result, business processes were becoming outdated.

The Solution

The company purchased Orbus’s iServer tool. Orbus consultants specified new, streamlined ways of working while Orbus tech services converted the 500 existing System Architect diagrams into Visio diagrams complying with the standards identified by the consulting team – ensuring a seamless transition to the new tool.

Why iServer?

A key consideration for the company was the ease of use of the tool. The intuitive user interface of iServer meant that the process team were able to concentrate on the end result, not on the tool.