BPA Case Study - 39
This organization is the leading service provider of highly specialised asset management systems for fund and investment management organisations, pension funds, banks and insurance. They have almost 40 years of experience developing solutions for the financial industry.
The Business Challenge
The company redesigned processes for client engagements but, using their existing tool, found it difficult to document how these processes were expressed.
The Solution
They implemented iServer with its Publisher module to create a business process repository that could link shapes to external URLs and link specific process steps to the company's application screens.
Why iServer?
iServer’s ability to adapt to the Visio notation used by the company, and its ability to link to their application screens, were a critical success factor in implementing the documentation solution.
