Business Process Analysis Case Study - 1
This customer is one of the three top retail banks in South Africa.
The Business Challenge
The bank needed a new process design and management system that could perform a number of functions, such as hyper-linking, version control, access profiles, ease of use, reporting and publishing capabilities.
The Solution
Orbus supplied the iServer solution, which was tailored to better suit their methodological requirements. Furthermore, Orbus provided the bank with a very well structured and detailed user manual that was easy to follow.
Why iServer?
The bank chose iServer because its Visio-based front end suited their existing Process Development Manager system. iServer's powerful document management capability, the rich functionality of the solution that it provided and the packaged price also played a part in their decision to choose iServer.