The Business Challenge

This organization had documented their processes, but found that they were being drawn differently. It was often unclear where to find the correct version of a given process.

The Solution

iServer was selected in 2009 by the bank as the tool for enterprise-wide business process modeling using the BPMN 1.2 standard. These processes are shared with the rest of the business by publishing to the intranet. Enterprise Architects also use the TOGAF® 9 module to help them understand the risks and impact of change during a period of significant transformation within the business.

Why iServer?

iServer is a perfect fit for the bank's needs because it provides a single source of truth (repository), supports the BPMN standard and allows business analysts to be more productive (collaborating and reusing process information) with their tool of choice: Microsoft Visio.