BPA Case Study - 4
This company is a major passenger rail provider in the US. They provide passenger rail service to 500 destinations in 46 states, carrying 27 million passengers each year.
The Business Challenge
This organization has 100 staff working on hundreds of process maps in a mixture of Provision and Visio across numerous IT and business improvement projects. Coordination and management of these maps was becoming impossible. Often maps were discarded at the end of a project.
The Solution
The company adopted iServer Process Modeler in order to manage these process maps. Orbus consultants defined a business architecture strategy for the enterprise, whilst Orbus tech services supplied them with a standalone converter to migrate existing work from Provision.
Why iServer?
iServer’s ease of use means minimal time is spent onboarding new hires, while outside consultants can quickly pick up the tool and build on existing process work.