iServer Case Studies

A brief summary of how our customers around the world
are using iServer to improve productivity.

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Filtered by: Australia

Case Study 43

This is one of New Zealand's largest banks, with a history stretching back 150 years.

This organization had documented their processes, but found that they were being drawn differently. It was often unclear where to find the correct version of a given process.

Region:	Australia ,
Sector:	Insurance and Finance ,
Tools:	iServer Process Modeler ,

This organization is Australia's first multi-utility service provider to offer electricity, natural gas, water and wastewater services in a single organisation.

The company needed to implement Enterprise Architecture in order to align IT with the business and to monitor mission performance all the way to IT investments and data. They wanted to support capital planning and investment and drive continuous improvement by making informed decisions.

Region:	Australia ,
Sector:	Utilities ,
Tools:	Publisher , iServer Enterprise Architect , Data Exchange ,

This is an Australian-based cooperative company that stores, handles and markets grain. The company has revenues in excess of $100 million per year.

The business analysis team had more than 700 process diagrams, written in varying kinds of BPMN. The lack of a central collaborative repository was imposing an unacceptable overhead.