10 Key Lessons for Business Process Modeling
Business Process Modeling (BPM) - the activity of visually
representing the processes of an enterprise so that current
processes may be analysed and improved - is a discipline that
emerged as early as the beginning of the 20th
Century. With its roots in system integration BPM is
typically performed by business analysts. Over the years a host of
techniques have been developed to model an organisation's business
processes.
In this paper Joan Pournara returns to the basics of BPM with a
roll-call of key lessons and techniques that should form the basis
for any BPM effort, including which types of models to employ and
what standards can be followed. This should serve as a useful guide
for those new to BPM and also a handy reminder to the more
experienced.
