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Communicating Business Process Improvement to Stakeholders

This white paper considers the important role that good communication plays in a successful process improvement initiative. Many projects fail because they lack sponsorship from senior management and buy-in from stakeholders.

Joan Pournara shows how strategic communication will ensure success if you build and communicate a solid business case, identify process stakeholders and bring them on side.

This white paper shows how to build and manage a communication plan that will win approval from stakeholders and combat internal resistance to change.

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