Using EA Modeling to Support Shared Services Between Government Agencies
In recent years, government agencies around the globe have been
moving to a shared services model to meet challenges such as
reduced revenues, increasing pension commitments and heightened
demand. Whatever direction they may take, achieving such a model
requires them to have a strong understanding of boundaries and
impact in order to ensure a successful implementation.
In this paper, Peter Harrad examines how using enterprise
architecture modelling techniques can be essential in ensuring a
successful rollout of the shared services model.