Reduce lead times and operation costs with the elimination of waste and inefficiency from your organization
Reduce lead times and operational costs by applying a process improvement methodology to your business. iServer provides comprehensively support Lean methodologies for business process improvement. The central repository provides organizations with a structure approach for successful business process improvement, and is built around the DMAIC method with a set of Lean templates including SIPOC, Value Stream Map and the Ishikawa Diagram.
iServer offers a structured approach to business process improvement. The repository folder structure is based on the DMAIC process; Define – Measure – Analyze – Improve – Control. This makes iServer easy to navigate, and also helps users select the proper Lean technique at each stage of the improvement process. A number of deliverables can also be created at each stage to further the improvement process.
iServer provides a number of attractive, out of the box templates and stencils in Microsoft Visio and Word formats. These enable users to:
iServer provides a custom Lean meta-model, incorporating the BPMN 2.0 process modeling notation. It is also fully integrated with iServer’s BPA meta-model, allowing teams to incorporate a Lean approach with other business process analysis and improvement initiatives.
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Cathay Pacific Airways, the international passenger and cargo airline and home carrier of Hong Kong, wanted IT to transform and become a strategic business partner. As of 2009, the federated organization structure created inefficiencies in delivery and prevented long-term enterprise IT planning. The cyclical nature of the industry required long term planning and diligent cost control.
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