iServer Services

Direct, global services to ensure easy deployment, fast ROI and long term value from iServer

Orbus Software provides an extensive range of professional services to facilitate the evaluation, implementation, ongoing adoption and support of iServer within your organization. Whether you are just starting out with your transformation initiative, or looking to replace a legacy system, we provide high quality, direct services and support across all four major global regions: the Americas, Europe, Middle East and Africa (EMEA), Australasia and the ASEAN.

 
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Get an idea of the services we provide:

Implementation services are available to ensure a quick and painless transition to iServer and to help project teams get up and running from day one. iServer consultants can guide you in a number of key areas, including installation, configuration and customization.

Installation

Installation of iServer in line with your organization's IT infrastructure.

Our support team will work together with your IT department to have all the software installed and deployed correctly for your iServer users.

Configuration

iServer consultants will workshop your requirements to understand how you would like iServer tailored to meet your organization's needs. This includes a custom repository folder structure, meta-model and viewpoint customization, reporting requirements and importing your existing data into iServer.

5 Day Fast Start - On Site

Fast start your iServer initiative with this dedicated consultancy service to get you up and running, including:

  • Full installation and configuration of iServer to your requirements
  • iServer User and Administrator training delivered by our consultants

1 Month Accelerator - On Site

Solution for advanced end to end deployment of iServer, including:

  • Full installation and configuration of iServer to your requirements
  • iServer User and Administrator training delivered by our consultants
  • Advanced consultancy and configuration services

Customer Support Satisfaction

Customer Support Feedback

Excellent support! Thank you! Excellent as ever - Sergiy is always very knowledgeable and helpful. Sergiy was very helpful and patient with me considering I do not have an IT background! Gave me good advice and resolved my issue quickly once we were able to set up an online meeting. Sergiy provided excellent service! Thanks, Issue was resolved timeously and every effort was made by orbus to resolve my issue. Timely and reasonable response. Thank You. The help Lyle Hearne proved was of great assistance. As a new customer to Orbus the quality of the support is relieving on the accountability and assistance all the support staff have given us these past few weeks. Great service. Anton was patient and got the job done. Awesome lightning fast turnaround. Thank you! Great support and clear instructions. Always an effort put in by Gregor & Jody. Thanks Orbus support. Thanks for the prompt response and excellent service in respect of the upgrade.

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