Enterprise Business Process Analysis
Transform Business Performance with Robust Analysis and Improvement
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Over the last decade, new technologies, methodologies and competitors have forced organizations to address how they measure business performance. The newfound emphasis on cross viewpoint, cross-function analysis, along with strategic and operational decision support, has seen the emergence of enterprise business process analysis as an integral pillar of transformation initiatives.
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Capabilities
iServer helps you meet the demands of enterprise business process analysis, letting you seamlessly model processes, analyze areas of improvement and deliver real business value. The collaborative platform allows you to assess, manage and visualize process change throughout its lifecycle, as well as providing out-of-the-box support for industry standards and business process improvement activities.
Support for Industry Standards
Leverage best practice frameworks and reference models including:
- APQC’s Process Classification Frameworks
- TM Forum’s eTOM Business Process Framework
- The Open Group’s eMMMv Forum for the exploration, mining, metals and minerals industry
Process Improvement Metrics and MetaData
Capture process improvement metrics and process metadata such as costs, resources and waste indicators, utilizing the iServer out of the box business process improvement meta-model and attributes. Aligned to Lean, it provides a complete set of templates and diagrams, including SIPOC, IGOE, the Ishikawa (fishbone) Diagram, and Value Stream Map templates. iServer also enables optimization with the Lean process improvement methodology, including DMAIC (define, measure, analyze, improve, control.)
Extensive and Powerful Analysis Tools
Make real-time decisions with iServer’s dynamic heatmaps, data-driven graphics and impact analysis. Dashboards and reports present key process information to executive stakeholders, while matrices allow relationships to be depicted and edited in bulk.
Share Content with Stakeholders
Communicate and share their processes with all stakeholders for review and feedback. Deliverables include training materials, process narratives, work instructions, and business requirement documents.
Integrations with PPM Tools
Access project and program data to monitor progress and align business outcomes to operational tasks. iServer integrates with MS Project to facilitate innovation, productivity and engagement as processes improvement is tracked from design to execution.
Ideation
Crowdsource process improvement ideas from within the organization and collaborate and vote on ideas. Synced to iServer, all processes can be prioritised with the help of metrics, dashboards and impact analysis.
Customer Journey and Ecosystem Modeling
Model business operations and analyze client interactions in a larger operating model context, indicating how capabilities and other resources are deployed to deliver value. iServer also supports internal and external ecosystems, depicting user-generated content, and external content relevant to the processes or business operations.
BPA Brochure
As part of its BPA capabilities, iServer provides a central repository for business analysts to collaborate on business process models and documentation. Importantly, iServer diagrams retain their native Visio file format, so they can easily be shared with colleagues who don’t have access to iServer.
iServer also provides full support for BPMN 2.0, including validation rules with visual aids to help ensure the semantic correctness of business processes.
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Business Process Analysis Business Case
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What our Customers are saying
Rapid implementation, flexibility, ease of use led to agile approach to arch & strategy
2 weeks after training, we had our meta-model built, converted 20 pre-existing Visio strategy maps into iServer Visio diagrams with objects and relationships in the repository, and were importing and exporting data via Excel for those object's attributes.
Chief Enterprise Architect in the Healthcare Sector - read the full review
