What We Do
Lean Process Improvement
Reduce lead times and operation costs with the elimination of waste and inefficiency from your organization
Reduce lead times and operational costs by applying a process improvement methodology to your business. iServer provides comprehensively support Lean methodologies for business process improvement. The central repository provides organizations with a structure approach for successful business process improvement, and is built around the DMAIC method with a set of Lean templates including SIPOC, Value Stream Map and the Ishikawa Diagram.
Central Repository for Business Process Improvement
iServer offers a structured approach to business process improvement. The repository folder structure is based on the DMAIC process; Define – Measure – Analyze – Improve – Control. This makes iServer easy to navigate, and also helps users select the proper Lean technique at each stage of the improvement process. A number of deliverables can also be created at each stage to further the improvement process.
Lean Templates and Stencils
iServer provides a number of attractive, out of the box templates and stencils in Microsoft Visio and Word formats. These enable users to:
- Scope processes with the SIPOC or IGOE diagram
- Generate a Project Charter with a Project Team Map and Stakeholder Analysis Chart
- Visualize waste and potential causes on a BPMN process diagram
- Perform a root cause analysis using the Ishikawa Diagram or Root Cause Analysis Diagram
- Identify and prioritize solutions using the PICK Chart, and monitor and implement those projects with a Solution Roadmap
- Use a Value Stream Map to analyze and design the flow of material and information required to bring a product or service to a consumer.
Business Process Improvement Meta-Model
iServer provides a custom Lean meta-model, incorporating the BPMN 2.0 process modeling notation. It is also fully integrated with iServer’s BPA meta-model, allowing teams to incorporate a Lean approach with other business process analysis and improvement initiatives.
Ready to take your Lean Capabilities further?
Customer Success Story
Al Ghurair uses iServer as a Business Process repository and Modeling Tool
The Al Ghurair Group is a global conglomerate that operates across several countries. The Group’s lines of business include real estate and shopping malls, extrusion, manufacturing and investments. In 2010 Saif Al Ghurair Technology (SAGT) was formed as the IT services arm for the Al Ghurair Group of companies. One of their first initiatives was to re-implement an Oracle ERP system with the objective of providing a competitive advantage in the market.
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