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What is Lean?
A definition of Lean
Watch the Lean Capabilities Video
Lean is a management philosophy, derived from the Toyota Production System, fostering a culture of continuous improvement, maximizing value and minimizing waste by focusing on a flow of high value-added activities or processes.
The key concept of Lean is the elimination ‘waste’. Waste can be defined as anything that doesn’t add value to the customer. An activity or process is only ‘value-added’ when 3 conditions are met: the activity must transform the product or service, the customer must be willing to pay for it, and it must be done correctly the first time.
Lean is a culture of teamwork and continuous improvement, teaching people to identify and eliminate waste. This creates a more efficient process, in turn, adding value.
An important aspect of Lean is ‘respect for people’. This is a part of Lean Leadership. Lean leaders motivate and coach people, helping them grow professionally and personally, and involve them in the improvement of the business. A good example of this is Kaizen, a practice which concentrates on continuous improvement.
Lean is also sometimes seen as a set of tools or methods such as Value Stream Mapping, the 5 S’s and the Ishikawa Diagram.
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Customer Success Story
Al Ghurair uses iServer as a Business Process repository and Modeling Tool
The Al Ghurair Group is a global conglomerate that operates across several countries. The Group’s lines of business include real estate and shopping malls, extrusion, manufacturing and investments. In 2010 Saif Al Ghurair Technology (SAGT) was formed as the IT services arm for the Al Ghurair Group of companies. One of their first initiatives was to re-implement an Oracle ERP system with the objective of providing a competitive advantage in the market.
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