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Successful customer-obsessed firms adopt a future fit strategy: adaptive, to reconfigure core business concepts; creative, to bring emotion and engagement to customers, employees, and partner experiences; and resilient, to deliver on their vision and brand promise, no matter the current uncertainty about what comes next.

In this webinar featuring Dr. Gordon Barnett FCCA from Forrester Research Inc, our guest will reflect on the importance of resiliency to firms, looking at:

  1. The role of EA in resilient firms
  2. The business and technology capabilities that differentiate resilient firms
  3. How enterprise architects can build an adaptive architecture that can respond to issues
  4. How architects model and architect capabilities for resiliency
  5. How to survive and thrive in the face of crisis

Guest Speaker

Gordon-Barnett-Bio-Image

Gordon Barnett
PRINCIPAL ANALYST AT FORRESTER RESEARCH INC.