Salesforce Administrator

2004

Founded in London, UK

600+

Enterprise customers

4

Global Offices

OUR MISSION

Since 2004, Orbus Software has embodied a tradition of excellence. This tradition enables our innovative clients around the world to make exceptional strategic decisions.

Trust

Empowerment

Clarity

Harmony

OUR TEAMS

Where you can make a difference at Orbus

Tech and Product

We pride ourselves on the quality of our tech and product teams. Working with the latest solutions and methodologies, you will be immersed in a highly motivated and capable team based in the UK and Europe.

Explore OrbusInfinity

Sales

We have developed highly skilled and tech-savvy sales teams worldwide to support our growth.

Meet our team

Support

The engine room of the business - our support teams make sure the whole company runs smoothly. These teams include: People Team, Finance, Marketing and Project Management.

Worldwide

Though we are headquartered in London, UK, we have a global footprint, with regional offices in Australia, Poland, and the US. We have a variety of opportunities throughout these locations in Sales, Tech and Client Support.

CAREER OPPORTUNITIES

Find your perfect role at Orbus Software

We are working to build a center of excellence for our customers by creating an amazing place to work, learn and develop for our people.

Salesforce Administrator

<img alt="" style="font-family: sans-serif; width: 354px; height: 82px">We are looking for the right person to join our cross-functional Business Operations team as salesforce administrator. Our team aims to proactively support the Global Revenue objectives of the business by ensuring the people, processes, and technology is in place to that enables teams to perform their roles effectively. As a salesforce administrator, reporting to the Director of Systems and Processes, you will be responsible for the running of our salesforce system and related tech stack. As we go through our own digital transformation, you will be integral to ensuring that we have the systems and integrations set up to support the requirements of Business Stakeholders. You will help maintain existing and develop exciting scalable solutions that change how our Orbees, Partners, and Orbus clients work and be integral to their successful release and ongoing development. Success in the role requires a team player approach, ability to deal with demanding internal stakeholders, and ability to take a step back to ensure solutions meet the needs and requirements of the whole system. The successful candidate will need to go beyond salesforce in their approach and be experienced in scoping and managing the supporting tech stack to the main system of record (Salesforce). A candidate that understands the ecosystem will succeed in the role expectations.  Core Responsibilities:<ul style="box-sizing: border-box; margin-top: 0; margin-bottom: 10px; color: rgba(51, 51, 51, 1); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif"><li style="box-sizing: border-box">Triage and prioritise incoming salesforce requests to the right people using Asana (Project management tool)</li><li style="box-sizing: border-box">Support with the translation of high-level initiatives and features from the program backlog into user stories and success criteria.</li><li style="box-sizing: border-box">Design, develop, test, and implement stories for Salesforce and related technology with the end user at the centre of your design while still taking into consideration the existing setup and change management</li><li style="box-sizing: border-box">Maintain existing automation rules and flows to ensure effectiveness</li><li style="box-sizing: border-box">Provide documentation such as solution architecture documentation, how to guides/videos, presentations, and resources to support new releases, including contributing to enablement sessions.</li><li style="box-sizing: border-box">Support and troubleshoot integrations between Salesforce and related systems</li><li style="box-sizing: border-box">Ensure all users have the correct access to Salesforce, and can perform their day to day tasks with minimal friction</li><li style="box-sizing: border-box">Maintaining the platform, including staying up to date on new features and releases, as well as fixing any bugs.</li><li style="box-sizing: border-box">Take ownership of our salesforce CPQ implementation</li></ul> Essential:<ul style="box-sizing: border-box; margin-top: 0; margin-bottom: 10px; color: rgba(51, 51, 51, 1); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif"><li style="box-sizing: border-box">Previous experience as a salesforce administrator in a B2B organisation</li><li style="box-sizing: border-box">Demonstrated and hands-on configuration experience of salesforce features including user management, roles, profiles, permission sets, org-wide defaults, sharing sets, sharing rules, custom objects, record types, page layouts, custom fields, formula fields, validations, and automation rules. Proficiency understanding existing and creating flows is essential as well as experience with process builder and workflow rules.</li><li style="box-sizing: border-box">Proficient with salesforce Sales Cloud. CPQ experience is a bonus but some knowledge of the CPQ data model and a willingness to learn how this product works and how it is currently implemented is a must so it can be maintained inhouse.</li><li style="box-sizing: border-box">A problem-solving mindset and curiosity to learn how the existing system works and what changes are required to make improvements.</li><li style="box-sizing: border-box">Proven experience in designing and maintaining complex solutions on the Lightning platform including creating custom apps that utilise salesforce custom objects and automation rules.</li><li style="box-sizing: border-box">Salesforce Certified Administrator</li><li style="box-sizing: border-box">Passionate about salesforce, being data driven in your approach, and being a system administrator</li><li style="box-sizing: border-box">Demonstrated and hands-on experience in general scoping and project management processes.</li></ul> Desirable:<ul style="box-sizing: border-box; margin-top: 0; margin-bottom: 10px; color: rgba(51, 51, 51, 1); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif"><li style="box-sizing: border-box">Experience with Salesforce CPQ</li><li style="box-sizing: border-box">Experience with Pardot Marketing Automation</li><li style="box-sizing: border-box">Experience integrating salesforce with 3rd party tools</li><li style="box-sizing: border-box">Experience working with stakeholders to refine requirements</li><li style="box-sizing: border-box">Ability to communicate complex ideas effectively - verbally, in writing, and presentations</li><li style="box-sizing: border-box">Proficient in using office suite – excel, word, ppt</li><li style="box-sizing: border-box">Good excel skills with ability to use formulas, v-lookups, and other manipulating data techniques</li><li style="box-sizing: border-box">Familiar with agile methodologies</li></ul> What’s in it for you!<ul style="box-sizing: border-box; margin-top: 0; margin-bottom: 10px; color: rgba(51, 51, 51, 1); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif"><li style="box-sizing: border-box">Exposure to a complex salesforce implementation used cross functionally.</li><li style="box-sizing: border-box">A massive opportunity for you to develop your skills and knowledge in a supportive environment that thrives on growth and change.</li><li style="box-sizing: border-box">Competitive salary and benefits (in line with experience) </li><li style="box-sizing: border-box">Hybrid working model, 3 days in our Katowice Offices and at home</li><li style="box-sizing: border-box">Curious, open culture, with teams collaborating across geographies</li></ul> Living our Values at OrbusBe Extraordinary: Be the best version of yourself, grow, flourish and be better everyday.Own It: We lead from the front! We are empowered to take initiative and are given the freedom to do our best work. We're allowed to make mistakes as long as we learn and grow. Taking ownership shows others that they can trust us to do the right thing.Better Together: We are One Team! We work best when we are bringing colleagues on our journeys' together and celebrating as a team. We are never afraid to rely on the strengths of others and we trust in their decisions.Cut Through The Chaos: We make things happen. We start with "why" and don’t stop until we've achieved a meaningful outcome. We push through the noise to find the best solution for everyone.Find your place at Orbus - We're a diverse and inclusive workplace that promotes a sense of belonging allowing all of our people to bring their whole selves to work every day.Recruitment Companies - Thank you for your interest in our roles – we do not accept unsolicited CVs from recruiters or employment agencies. We will not consider or agree to payment of any referral compensation or recruiter fee relating to any unsolicited CVs.Offers of employment will be dependent on satisfactory references and a DBS checkAny information you supply as a part of the application process will be handled and stored in relation to this application only. Your information will be accessible to Orbus Software People team as well as relevant hiring managers and our recruitment service providers.If your application is successful, any relevant information you have provided will be added to your personnel file and will be used to administer and manage your employment with us, including for payroll purposes. If you are unsuccessful in the application process, your details and documents will be stored by Orbus Software for 6 months, after which they will be destroyed. You can access, update, or correct the personal information we hold about you at any time

Operations