iServer continues to excel according to Gartner’s Voice of the Customer

Orbus Software has long been the enterprise architecture vendor of choice according to Gartner’s Peer Insights platform, and 2019 was no different. Gartner publish their Voice of the Customer paper yearly to help elaborate on why products perform as they do. The most recent paper covers reviews from 2019, exploring the methodology behind Peer Insights as well as a broad ranking of performance in each category for major EA tools. 

As with last year’s report, Orbus have performed brilliantly, beating or equaling the average in every category that Gartner measures, with more reviews than any other vendor, reflecting the high level of confidence our customers have in Orbus meeting the needs of other businesses. Orbus have once again placed in the “Customers’ choice” quadrant, reflecting both a high level of reviews and a strong rating: 

In markets where there is enough data, Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice distinction.

Gartner Voice of the Customer 2020

Source: Gartner (March 2020)

Our consistent performance in Gartner’s Peer Insights - we’ve now received Customers’ Choice Gold Awards in 2017, 2018, 2019 and 2020 - reflect our determination to continue delivering the best service possible, and you can rest assured that we have no intention of giving up our top spot in future. Even in these difficult times, you can look forward to new innovations from the Orbus team soon. 

If you’re ready to join your peers and start using the most recommended EA tool in the market, book a demo for iServer here - we’ll be able to deliver remote demos for as long as lockdown conditions persist. 

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Gartner Peer Insights Reviews

Good experience with Install support and onsite training.

Install support was good and onsite trainer was excellent.

Solution Architect in the Education Sector - read the full review

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