healthAlliance is a New Zealand based organization, formed in Auckland 18 years ago. Supporting hospitals in the Northern Region, they are responsible for managing the development of technology, including infrastructure networking, front-end application support and professional services, as well as non-IT functions such as finance and procurement. In total, healthAlliance ensure the provision of non-clinical services to four district health boards, fourteen hospitals and 26,000 staff, all of which together serve 1.8 million people.
Historically, healthAlliance had been delivering solution architecture on an ad hoc basis. However, as the organization grew and modernized, so did the number of tools, processes and applications, rendering it necessary to apply a more holistic approach. iServer was onboarded to help the team drive an enterprise architecture initiative, which managed the sprawling technical landscape, standardized processes and provided key insight to non-technical stakeholders.