IT4IT™ Foundation and Awareness Suite

Taking this suite of courses will provide students with a clear understanding of the IT4IT Reference Architecture and IT Value Chain. They will then move on to how each can be applied in practice.

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IT4IT™ Foundation and Awareness Suite

Enterprise Architecture / IT4IT™ Foundation and Awareness Suite
  • Accredited by The Open Group
  • 96% average first-time pass rate
  • Expert tutor support
  • Practice exam and revision modules
  • Free IT4IT Foundation exam voucher and retake


Launched by The Open Group in 2015, IT4IT is a reference architecture standard designed for managing the business of IT. It is based on the ‘Value Chain’ concept that revolutionized the manufacturing industry.

The IT4IT Foundation and Awareness Suite has been designed to provide professionals with a clear overview of the IT4IT Reference Architecture and IT Value Chain, along with the business benefits of adopting the standard and the practical applications of each Value Stream.

At the end of the course, each student will receive a completion certificate to validate the knowledge they have gained. They can then request an exam voucher for the IT4IT Foundation examination. If a student fails the exam, they can then request an additional voucher in order to retake it.

With the popularity of the IT4IT standard, IT4IT qualifications are highly valued and sought after. Achieving the IT4IT Foundation certification will allow candidates to demonstrate their knowledge of the core principles of the IT4IT Reference Architecture, IT Value Chain and IT Value Stream.

This training suite is a complete learning package, ideal for enterprise architects, IT developers, IT engineers, IT operations executives, business leaders and anyone who holds an interest in boosting the efficiency of IT functions within their organization. The IT4IT Awareness course within the package highlights the benefits of employing the standard, as well as the impact it can have on various roles within an organization.

The course covers the key definitions, structure and core and basic concepts associated with the value streams. This includes the four value stream areas:

  • The ‘Strategy to Portfolio’ Value Stream
  • The ‘Requirement to Deploy’ Value Stream
  • The ‘Request to Fulfill Value’ Stream
  • The ‘Detect to Correct Value’ Stream

The course also provides a module on the IT4IT certification program. It explains the program itself and outlines each certification level.

Benefits for Individuals

Professionals who take this course will be able to:

  • Understand the basic concepts of the IT4IT Reference Architecture and the IT Value Chain
  • Identify the key benefits of adopting the standard for modern business
  • Discuss the core concepts of IT4IT using the terminology of the Reference Architecture
  • Demonstrate a solid understanding of the four Value Steams and the structure of the IT4IT certification program
  • Confidently sit and pass the IT4IT Foundation certification exam

Benefits for Organizations

The IT4IT Reference Architecture focuses on defining, sourcing, consuming and managing IT functions within a business. It takes a holistic approach to the ITIL Value Chain in order to ensure there is full visibility and traceability for all services end-to-end.

Training your employees using this suite can:

  • Improve the efficiency of IT operations by helping you integrate best practice frameworks
  • Lower the associated costs of key IT functions
  • Help employees learn prescriptive guidance on IT management
  • Improve architecture and change management processes within your organization

Course Outline

Awareness: IT4IT

  • Module 1: IT4IT Overview
  • Module 2: The IT4IT Standard in Detail
  • Module 3: The Benefits of Using the IT4IT Standard
  • Module 4: IT4IT Benefits Per-Stakeholder

IT4IT Foundation (V2.1)

  • Module 1: IT4IT™ Overview
  • Module 2: Definitions (Understand Key Terminology)
  • Module 3: Basic Concepts (Value Streams and Reference Architecture)
  • Module 4: IT4IT™ Core (the Reference Architecture at a High Level)
  • Module 5: The Strategy to Portfolio Value Stream
  • Module 6: The Requirement to Deploy Value Stream
  • Module 7: Request to Fulfill Value Stream
  • Module 8: Detection to Correct Value Stream
  • Module 9: The IT4IT™ Certification Program


The course includes an exam voucher for the IT4IT Part 1 examination. This can be taken at a Pearson Vue center. Pearson Vue is an authorized exam provider for The Open Group.

  • Multiple-choice
  • 40 questions
  • 60 minutes (additional time will be available if English is not your first language)
  • Pass mark is 65% or 26/40
  • Closed-book
  • 6 months’ access from the date of purchase to complete your training
  • 23 hours of online training content
  • Exam voucher
  • Interactive and engaging videos
  • Exam simulator
  • Additional revision modules
  • Study schedule
  • On/off tracker
  • Searchable microlearning units and modules
  • Accessible through multiple devices
  • Offline player for studying on the move
  • Access to Orbus Learning Ecosystem
    • Detailed personal performance report
    • Community for business and IT professionals
    • Resource Centre (articles, case studies, white papers, etc.)
    • Support Suite
  • Tutor support

What is IT4IT?

IT4IT is a reference architecture for managing the business of IT, based on the value chain concept that revolutionized the manufacturing industry.

Who owns IT4IT?

IT4IT is owned and developed by the members of The Open Group, a body consisting of many of the world’s Fortune 1000 companies as well as several major IT vendors.

Is the IT4IT Foundation course accredited?

Yes, the IT4IT Foundation course has been accredited by The Open Group. It is delivered by our learning partner, Good e-Learning.

What are the prerequisites for this course?

There are no formal prerequisites for this course.

What is the duration of this course?

This course provides 23 hours’ worth of training material, which includes all the learning modules, module level assessments, revision modules, practice exams and additional reference materials that students will need to prepare for the IT4IT Foundation examination.

What is the duration of access?

Learners get 6 months of access from the date of purchase.

How long is the exam voucher valid for?

Learners get 12 months from the date of purchase to book and complete the examination.

How can the exam be taken?

Pearson Vue is an authorized provider for the IT4IT examination. Once you complete the course, contact our support team and request your exam voucher. This can then be used to book and take the exam at any Pearson Vue test center within 12 months.

For further information, please contact us at

Does the course include a manual?

The course does not require a manual.  

How does the on/off tracker work?

The online tracker provides an ideal time duration to complete the course and alerts users when they go off-track. Note, the tracker is purely a ‘nice to have’ feature that works on a recommended timeframe and does not hold any impact on the duration of access.

Which is the Learning Management System (LMS) used?

Docebo is the LMS that is integrated into the Orbus Learning Ecosystem.

What are the minimum system and browser requirements?

Click here to view the latest system and browser requirements to efficiently run this course.

How can I get help?

Once you purchase a course and start learning, we have a support suite dedicated to assist you through your training. For tutor, technical and administrative support, please mail us on

This course is delivered by Good e-Learning who are the accredited training provider.

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Key Features

  • Duration of access: 6 months

  • Training hours: 23 hours

  • Accredited by: The Open Group

  • Training delivered by: Good e-Learning Ltd.

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I'd like to expand and prove my technical skills by earning a IT4IT™ Foundation and Awareness Suite Certification. The registration fee is {{course.Price | currencySymbol:course.Currency}}.

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