This eBook looks at how to use the hugely popular ‘infographics’ approach to data presentation and how it can be applied to complement an ITIL reporting suite.

Infographics have traditionally been aimed at the general public and created as one off pieces of art. But with recent improvements in reporting software and a little effort, infographics can be used to direct focus to specific metrics in a variety of mediums.

In this eBook we are going to look at how to use the hugely popular ‘infographics’ approach to data presentation and how it can be applied to complement an ITIL reporting suite.

This eBook is split into three sections - we will first look at the traits of an infographic; in Section 2 the focus is on how infographics can be of value to ITIL reporting. The final section presents a series of examples of ITIL Infographics to show how the theory works in real life and how they can aid your business.

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