A helpful A-Z glossary listing key Business and IT
transformation terms and technical definitions.

Glossary cards


A Methodology is the analysis of different methods and approaches to collect details of various 'best practice' methods capable of addressing various forms of common problems.

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Model is constructed to provide a representation of a subject area of interest. The model provides a smaller (scale), simplified, and / or abstract representation of the subject area.

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Modeling refers to the construction of an applicable Model for a particular subject area or domain, through the use of appropriate Methodologies.

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Muda is a Japanese term used to describe any type of waste elements that add no value to the product: i.e. Waiting, Transporting, Over production, Excess Motion, Inventory Defects, Human Touches.

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Normal Flow

A Normal Flow is a process flow that originates from a Start Event and continues through activities on alternative and parallel paths until reaching an End Event.

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In the context of Enterprise Architecture or Business Process Analysis, Objective refers to a desired outcome that is quantifiable and measurable.

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Orchestration is the automated arrangement, coordination, execution, and management of complex computer applications, systems, integration, and services.

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Orchestration Engine

An Orchestration Engine coordinates the sequencing of steps and activities (manual and automated) according to flows and rules in the business process model (workflow).

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Parent Process

A Parent Process is a Process that holds a Sub-Process within its boundaries.

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Pareto Chart

A Pareto Chart is a graphical tool for ranking causes of problems from most significant to least significant.

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A Participant is a business entity (e.g., a company, company division, or a customer) or a business role (e.g., a buyer or a seller) that controls or is responsible for a business process.

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In the context of Enterprise Architecture or Business Process Analysis, a Pattern is a technique for defining re-usable building blocks into context.

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