A helpful A-Z glossary listing key Business and IT
transformation terms and technical definitions.

Glossary cards

Performance Management

Performance Management relates to the measurement, reporting, monitoring and control of some aspect of an organization.

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The term Physical is used when describing a real-world subject area or entity.

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A Platform is a group of technology infrastructure components that are combined together to host application software.

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Platform Service

A Platform Services is a technology capability that provides enabling infrastructure to support application delivery.

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In a BPMN, a Pool represents a Participant in a Collaboration.

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Private Business Process

In BPMN, a Private Business Process is a process that is internal to a specific organization and is the type of process that has been generally called a workflow or BPM process.

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A Process is a sequence or flow of activities in an organization with the objective of carrying out work.

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Process Modeling

Process Modeling is the creation of integrated graphical models representative of business processes, which contains details of system and human processes and is used to capture, design, simulate, and optimize processes.

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Process Monitoring

Process Monitoring covers the tracking of individual processes, so that information on their state can be easily seen, and statistics on the performance of one or more processes can be provided.

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Process Owner

A Process Owner is the individual who has responsibility for managing process performance and resources, and who provides support, resources, and functional expertise to projects.

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Process Simulation

Process simulation is a model-based representation of a business process used in the computer modeling of a hypothetical situation that can be analyzed to determine how a given application of systems may operate when deployed.

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Reference Model

A Reference Model in enterprise architecture is a model is used to represents interrelated defined concepts.

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