A helpful A-Z glossary listing key Business and IT
transformation terms and technical definitions.

Glossary cards


A Kaizen is a Japanese term that refers to a long-term approach that systematically seeks to achieve small incremental changes in processes in order to improve efficiency and quality.

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Kanban, from a Japanese word for visible card or record, was developed by Taiichi Ohno at Toyota and refers to the use of visual management tools.

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Key Performance Indicator

A Key Performance Indicator (KPI) is a type of measurement used to evaluate elements of an organizations performance.

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A Lane is a a partition that is used to organize and categorize activities in a swim-lane type process diagram.

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Lean is a business process improvement methodology with its core idea is to maximize customer value while minimizing waste.

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In the context of Enterprise Architecture (and its various domains), Logical refers to the removal of implementation-independent concepts to create a logical view of an architecture.

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A Merge in a process is a point where two or more alternative process flow paths are combined into one process flow path.

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A Message, as specified and used within BPMN 2.0, is an Object that depicts the contents of a communication between two Participants.

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Message Flow

A Message Flow is a connecting object that shows the flow of messages between two Participants.

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Metadata refers to the data that is used to describe data and the characteristics of an entity.

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A Metamodel consists of the frameworks, rules and constraints defined to underpin the creation of a model. In very simple terms, it is the model that underpins a model.

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A Method is a defined and repeatable series of steps capable of achieving a specific purpose, solving a specific problem or acquire knowledge.

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