Understand how iServer will help your ITIL Service Management

ITIL helps support business strategy, enable change, manage risk and optimize customer experience

iServer supports the ITIL best practice framework which allows users to align their organizations IT services with business needs. You can perform gap analysis reports using ITIL compliant process diagram templates from the iServer central repository to help you start.

 

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ITIL Specialist

ITIL Specialist

With iServer’s support for the ITIL best practice framework you will be able to align your organization’s IT services with the business needs. Templates in the iServer repository will enable the generation of ITIL processes measured against these needs.

IT Service Manager

IT Service Manager

With iServer you will be able to manage IT service projects and benchmark your organization’s existing IT Service Management processes with the ITIL best practice framework. iServer provides preconfigured gap analysis reports and a complete set of ITIL 2011 compliant process diagrams in the repository to help you along.

IT Service Designer/Architect

IT Service Designer/Architect

You will be able to work with other subject matter experts in designing and implementing IT managed services in iServer’s ITIL collaborative environment. You will be able to develop business process re-engineering initiatives, service transition processes and easily generate ITIL documentation including inputs and outputs.

Service Management Consultant

Service Management Consultant

With iServer you will be able to design and implement a standard ITIL best practice within your organization, and maintain the consistency of your ITSM processes. The ITIL IT Service Management phases and processes are preconfigured in the iServer repository, enabling you to document artifacts, including process models and documentation.

Download the Flyer

Read more about iServer for ITIL 2011 capabilities in this short brochure. You can download it by clicking the link below.

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Gartner have verified the following comments from our global customers:

Gartner Peer Insights Customer Choice Awards 2017

As of {{gpi.InsightDateString}},Orbus Software has an Overall Rating of {{gpi.InsightScore}} out of 5 in the Enterprise Architecture Tools market, based on {{gpi.InsightReviews}} reviews. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

Correlate & analyze anything anywhere and publish to everyone

Orbus Software is really a customer focus vendor. they repond to the queries within defined timeframe. they take extra steps also to proide a better service. Its tool for all and everyone. 

Enterprise Architect in the Finance Sector - read the full review

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