Service Portfolio Management

Manage services and align them to strategic direction

Managing business services require an understanding of the underlying needs of an organization. This includes knowing the cost of each service, contractual obligations, the importance of services, and the maturity of services.

iServer’s SPM dashboards provides a set of critical reports on areas within service provisioning, from service owner, cost and maturity, to risks associated with services and the technologies required.

This means your team get instant insight in to how to strategically manage services, including the relative importance of services for investment decisions.

 

Watch the Video
Capability Assessment Dashboard

Service Catalog

Which services are critical to the operations of my organization?

A list of all business services with key information, including ownership, cost, and criticality. This means users get quick insight in to each service provided, including critical dependencies.

Technology Standards

Services and Application Lifecycles

What systems, applications and technologies are required for the services to be delivered?

It is important to understand which applications are supporting critical services. This enables organizations to perform impact analysis to gain insight in to which services will be affected by changes in the application portfolio.

Application Functional Overlap

Service Assessment

Which services need to be matured or improved?

Organizations cannot afford to run critical services inefficiently. By assessing services and then comparing them, a better insight to service maturity is obtained. This leads to better project prioritization and ensures that the right resources are allocated.

Download the Flyer

Read more about Service Portfolio Management capabilities in this short brochure. You can download it by clicking the link below.

Download Now

Gartner have verified the following comments from our global customers:

Gartner Peer Insights Customer Choice Awards 2017

As of {{gpi.InsightDateString}},Orbus Software has an Overall Rating of {{gpi.InsightScore}} out of 5 in the Enterprise Architecture Tools market, based on {{gpi.InsightReviews}} reviews. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

Consider this solution for your architecture documentation repository

Our account manager is always helpful, with timely responses. Orbus sends informative emails but not too frequently. Plenty of product documentation is available on their website.

Innovation and Enterprise Architect in the Healthcare Sector - read the full review

Book a Demonstration

Let us show you what iServer can do for you with a free, personalised demonstration of iServer's capabilities.

Book your Demo
Contact us Book a Demo