Standardized Process Modeling
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Modern enterprises are heterogeneous beasts comprising a myriad of components, process and technologies. Understanding how all these different facets interact is key to harnessing their potential, and business process management (BPM) refers to the discovery, modeling, analysis and optimization efforts. An extensive and growing discipline, it utilizes standardized process modelling and encompasses a variety of standards, frameworks, and increasingly sophisticated technologies.
A rapidly changing landscape, renders the ability to model and communicate business processes in a standardized fashion fundamental to any BPM initiative. The following constitute some common process modeling challenges organizations face.
Siloed Data Sources
Process models are documented in a disparate files, most commonly in MS Visio. This makes collaboration, version management, and communication difficult and manual.
Documenting processes simply as drawings hinders effective analysis, as users cannot easily tell where processes, tasks, or systems are reused across models. It becomes impossible to link the drawings to other aspects of enterprise architecture.
Lack of Standardization
Business process models are often documented in a variety of different formats with little attention to standardization. But if different modelers present similar content in different ways, communication becomes difficult and stakeholders might apply their own perspectives when interpreting process models.
Organizations lack effective and intuitive tools to dynamically visualize the data that process models contain, and therefore struggle to answer business questions with broad applicability.
Standardized Process Modeling in Four Weeks
Standardized process modeling requires the following inputs to ensure effective business process management:
- Process models, documented in Visio or other diagramming tools.
- Process metadata, whether captured in Excel or elsewhere.
- Process modeling goals and success criteria.
Establish Goals; Identify and Load Business Processes
- Establish the goals and scope for the next four weeks.
- Gather available inputs and prepare these for consolidation.
- Decide which information to focus on and prepare process models for use with iServer.
- Legacy process models can be quickly converted to BPMN compliant notation and loaded into the iServer repository.
Link Processes to other Enterprise Data and Train Users
- Having populated the iServer Repository with an initial set of business processes, end users can be trained in just a few hours to create standardized models.
- Data already contained in the iServer repository can be linked with new data gleaned from process models.
Visualize and Analyze Process Data
- Start to visualize process information and create traceability across enterprise architecture domains.
- Powerful out of box reports address key process-related business questions and are run in just a few clicks.
- Provision process reference models (such as APQC) to understand alignment with industry frameworks.
- Use complimentary concepts (such as Lean) to understand process waste and identify opportunities for process optimization.
Communicate and Socialize
- Establish a communication strategy and select key reports or artifacts to socialize with business stakeholders and leadership.
- Present the combined benefits and newly formulated approach to process modeling in iServer and plan next steps.
The four-week plan to deliver effective standardized process modeling will provide a number of benefits in business process management:
- A centrally managed repository for business processes, with models and underlying data documented in iServer.
- A defined approach and modeling capability using BPMN, with keys users appropriately trained.
- Powerful visuals addressing key business questions for the business process analysis, such as impact on capabilities or technology.
- A defined method and set of tools for communicating business process information to stakeholders.
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