Total Economic Impact™ study reveals the value of iServer365

Forrester Total Economic Impact report reveals the value of iServer365

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The results are in! Orbus Software delivers 394% Return-on-Investment 

We recently commissioned Forrester® Consulting to conduct a Total Economic Impact™ (TEI) study of iServer365. The report examined the overall benefits and potential return on investment (ROI) enterprises may realize by implementing the solution. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed five representatives with experience using iServer365. We were absolutely thrilled to see the results.

The study found that organizations using our solution reduced the time of resiliency analysis work needed to meet regulatory requirements by 50%, while also seeing a staggering 95% reduction in strategic decision analysis!

Plus, the potential total ROI calculated in the study was 394%, with a net present value (NPV) of $2.07M and payback in just 10 months

The numbers don’t stop there. It also revealed that our solution provides better visibility, while reducing the preparation and maintenance time needed to manage and streamline their portfolio, with 20% of applications sunsetted. Interviewees also reduced the onboarding times of new starters by 70%, and saved 80% of the time in creating architecture assets

It’s clear that we’re making our customers’ lives a whole lot easier. In fact, those interviewed noted how their organizations were doing a lot of manual work with disparate tools before implementing iServer365. This approach led to a lot of unnecessary effort, poor data quality and a lack of timely insights. 

There were also unquantified benefits of iServer365 identified:

  • It enables IT and businesses to have more meaningful conversations 

  • It increased overall EA employee experience

  • It ensures businesses are compliant with changing governmental regulations for resiliency and sustainability, meaning they can avoid penalty fees


Commenting on the news, Rupert Colbourne, Chief Technology Officer, said: “Our customers choose iServer365 to make key strategic decisions and more controlled investments when architecting their digital future. The Total Economic ImpactTM study highlights how we offer a best-in-class solution that ensures our customers are robust and enjoy true operational resilience. As we enter a looming recession, we offer reliable software that can create value and cost-savings at every stage of the digital transformation journey.” 

But don’t just take our word for it. Read some more of the interviewees' thoughts…

“We are now able to better support our ongoing transformation program and efforts”. Architecture manager, Financial services

“We found that it [iServer365] was more useful in terms of impact analysis and planning for our modernization journey then what we had expected it to be.” Manager, Enterprise architecture, Financial services

“Orbus are just an absolute pleasure to work with. They have just been incredibly patient, flexible and helpful.” Architecture manager, Financial services

“It [iServer365] allows us to have a solid basis upon which we can make decisions on, and reflect them through an up to date, living roadmap.” Architecture manager, Financial services

“It used to take 4-6 weeks to get an architect up to speed. Now we have a playbook and video training to speed up the process to 10 days” Head of enterprise and solution architecture, Financial services

To read the full study, click here.