Harness the Power of Process Analysis for Growth and Efficiency

OrbusInfinity Sustainability Lens




Streamline and optimize your business processes with powerful modelling and analysis capabilities. Gain valuable insights, identify bottlenecks, and drive efficiency to achieve your business goals faster and smarter



Inconsistent and duplicated view of current business processes​

Standardized mapping of the current process landscape​

Process modeling activity siloed from business stakeholders

Process teams co-creating processes with business owners​;

Wastage and bottlenecks across the process landscape​

Improved operational efficiencies and productivity​

Processes disconnected from strategic direction

Business processes aligned with business strategy and goals​

Blurred view of customer touchpoints and experiences​

Enhanced consumer satisfaction with optimized customer journeys



Maximise business value with powerful process analysis tools


Streamline Your Operations

Identify bottlenecks, eliminate waste, and optimize workflows for enhanced productivity. 

  • Pinpoint inefficiencies and process gaps. 
  • Automate manual tasks and reduce errors. 
  • Streamline communication and collaboration. 


Enhance Customer Experience

Delight customers with streamlined processes and personalized interactions 

  • Identify and eliminate customer pain points 
  • Optimize customer journeys and touchpoints 
  • Deliver seamless, personalized experiences 

Ensure Regulatory Compliance

Stay compliant effortlessly by identifying risks, implementing controls and monitoring processes 

  • Identify compliance gaps and risks 
  • Automate compliance monitoring and reporting 
  • Ensure adherence to industry regulations 

Improve Decision-Making

Make informed decisions with actionable insights derived from data-driven process analysis 

  • Identify trends, patterns, and outliers 
  • Evaluate performance against KPIs 
  • Forecast future outcomes and opportunities 



A ‘Leader’ in the Gartner Magic Quadrant for EA Tools

Named a Customer's Choice with 72% of reviews being 5 stars and 25% being 4 stars


Exploring AI in Enterprise Architecture

Delve into the transformative potential of AI for Enterprise Architecture, as detailed in the Gartner Use Case…

Business process analysis use cases

Define a common language and framework to document, analyze, and communicate processes across your organization

Standardized Process Modeling

  • Align to common notation such as BPMN to ensure consistency and interoperability
  • Establish best practices for process modeling, including naming conventions, symbols, and modeling rules
  • Develop pre-defined templates to facilitate consistent modeling structures and elements across processes
  • Share models with process owners and other stakeholders for review, feedback and contribution data
  • Implement a governance framework to review and validate process models, ensuring adherence to standards

Business Process Analysis

Systematically examine organizational processes to identify areas for improvement and optimize efficiency, effectiveness, and productivity 


  • Collect data and performance metrics related to process efficiency, cycle times, and resource utilization 
  • Identify process bottlenecks, inefficiencies, and areas for improvement. 
  • Analyze root causes and identify opportunities for streamlining and optimization 

Value Stream Modeling

Create visual representations of value streams, identify and eliminate non-value-added activities and streamline processes for maximum efficiency 


  • Identify value stream boundaries and scope. 
  • Map the current state of the value stream, capturing process steps, handoffs, and delays. 
  • Analyze the value stream for waste, bottlenecks, and non-value-added activities. 
  • Design the future state of the value stream, incorporating lean principles and improvement initiatives. 
  • Implement the proposed changes, monitor performance, and continuously improve the value stream. 

Customer Journey Mapping

Visualize and understand the customer experience, identify pain points, and identify opportunities for engagement and enhancement. 

  • Identify customer personas and their specific, their motivations and journeys  
  • Map out the stages and touchpoints of their customer journey. 
  • Gather data and insights to understand customer behaviors and emotions at each touchpoint. 
  • Analyze and identify pain points, gaps, and opportunities for improvement. 
  • Design and implement changes to optimize the customer journey and enhance overall experience. 
Business process Orbus Software

Business Process Success Story

How SmartestEnergy improved the engagement between business and architecture

OrbusInfinity allows SmartestEnergy to have a better overall view of the business

smartestenergy_new branding_use after_white 18.04.23

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