Customer success
The Mauritius Commercial Bank
"Once you pause the noise and get your roadmap clear, turn it into a clear implementation plan, and explain to people why you’re doing it – that’s when you start to see things happen. That’s what OrbusInfinity gave us."
Architecture Chapter Lead
Reza Chady
Key results with OrbusInfinity
- Improved collaboration across architecture teams
- Stronger foundation for business engagement
- Clearer visibility of enterprise applications and capabilities
- Smarter, data-driven decision-making
- Streamlined processes and governance structures
AT A GLANCE
Industry
Financial Services
Region
MEA
Use Case
Application Architecture, Business Architecture, Business Capability Management, Enterprise Architecture, Solution Architecture, Technology Architecture
The Challenge
The Mauritius Commercial Bank (MCB), the largest and longest-standing bank in Mauritius, set out to evolve its enterprise architecture practice to support enterprise-wide transformation.
MCB’s initial enterprise architecture efforts had been slowed by:
- Partially mapped business and technology alignment
- Limited enterprise-level visibility
- Low enterprise architecture maturity and fragmented solution architecture practices
- Difficulty in prioritizing initiatives due to information overload
The bank needed a single, collaborative platform to manage architectural artifacts, map business capabilities, and drive decision-making across business and IT.
The Solution
MCB deployed OrbusInfinity to modernize its enterprise architecture practice. Key capabilities like Workspaces enabled architects to work independently and merge changes into a unified enterprise view – accelerating productivity without disruption.
Support from Orbus Software’s Customer Success and Professional Services teams also played a critical role, providing expert guidance and helping the MCB team build confidence through structured Accelerator Courses focused on application rationalization and portfolio management.
The Result
MCB’s transformation with OrbusInfinity delivered rapid, tangible outcomes:
- Developed a robust business capability model, creating a stronger foundation for enterprise-wide strategic planning
- Mapped 100+ applications across eight business domains, to support clearer visibility of capabilities and technology assets
- Created stakeholder maps and tailored visualizations, improving collaboration across architecture teams and engaging business leaders
- Established governance processes and structured project workflows, streamlining operations and enabling smarter, data-driven decisions