A Customer Success Story
Learn how NHS Digital uses iServer to improve the speed and accuracy of decisions made across a variety of disciplines.
Customer at a glance
“The key to our success is collecting and storing data in iServer to answer specific questions being asked by the business instead of just gathering all information available.”
Bhupinder Basra
Enterprise Architect at NHS Digital
Industry
Technology
Region
United Kingdom
No. of Users
Products Used
EA
The Challenge
NHS Digital designs, develops, and operates the IT and data services that support clinicians and patient care in England. Their systems manage substantial amounts of data and the secure sharing of it among various parts of the NHS.
Training stakeholders to understand, store, and maintain this data was wasting resources, hindering productivity, and clouding decision making around managing technical debt and optimizing departmental mergers.
The Result
NHS Digital uses iServer to ensure that the only information they now store and collect is what's required for answering business questions and simplifying ongoing maintenance. This move has significantly increased stakeholder buy-in and enables them to better understand the significance of the data and how to mobilize it more quickly.