Increasingly we are told about the importance of speed. If the mantras are to be believed, it is more important than reliability. Failing often is okay, providing we are doing so quickly. But the more disseminated this messaging has become, the more its misapplied.
If the architecture and processes that support the enterprise collapse, the business must invest significant time and resources to rectify the issue. Indeed, any pretense of speed will have to be given up as a long investigative recovery period takes place.
Taking a step back to assess the situation enables you to understand the impact of change and, as tempting as it might be to make fast point solutions to immediate pain points, the holistic perspective needs to be considered.
Within this eBook we will look at how you can best approach process improvements, covering:
Choosing ‘solutions’ before we have a full grasp of the problem situation… will not always address the issue and can lead to unintended consequences elsewhere. – Avoid “Knee-Jerk” Process Improvements