Orbus Software: A Gartner Peer Insights Customers’ Choice Again!

Gartner Peer Insights Customers' Choice 2024 branded badge

We are thrilled to share that we have been recognized as a Gartner Peer Insights Customers' Choice vendor in the Voice of the Customer for Enterprise Architecture Tools 2024 report.  

Our customers' satisfaction is our top priority, and we're proud to be named as a Customers’ Choice for the 8th year running! We achieved remarkable ratings across various categories, including a 'Willingness to Recommend' rating of 98% as well as:  

  • 79% 5-star ratings 
  • Overall: 4.8/5 stars 
  • Support experience: 4.9/5  
  • Deployment experience: 4.7/5  
  • Sales experience: 4.6/5  
  • Product Capabilities: 4.7/5  

This recognition as a Customers' Choice vendor positions us in the upper-right quadrant of the Voice of the Customer report, highlighting our ability to consistently deliver exceptional solutions and customer support. Our placement in the upper-right quadrant represents our ability to meet or exceed the market average Overall Experience, User Interest, and Adoption.  

"We are thrilled to once again be recognized as a Gartner Peer Insights Customers' Choice,” said Gareth Burton, CEO of Orbus Software. “This honor reflects our deep commitment to not just meeting, but exceeding customer expectations in every interaction and through every aspect of our service. The overwhelming positivity in our customer feedback and the remarkable scores across key areas of our business highlight the trust and satisfaction our clients have in our solutions. It's a powerful affirmation of the exceptional support, seamless deployment, and robust product capabilities we strive to deliver. We see this accolade as a vote of confidence from our customers, motivating us to continue pushing the boundaries of innovation and excellence in our offerings." 

Gartner Peer Insights' Voice of the Customer is a valuable resource for IT decision-makers, offering insights derived from aggregated peer reviews. These reviews provide a comprehensive perspective on implementing and operating a solution, assisting organizations in their purchasing process. It's important to note that the report only includes vendors with a minimum of 20 eligible published reviews, along with specific ratings criteria. We're proud to be featured alongside other reputable vendors such as Ardoq, Bizzdesign, BOC Group, Enterprise Architecture Solutions, LeanIX, MEGA International, and ValueBlue.  

We appreciate and are incredibly proud of the continuous support and trust of our customers. Find out what they are saying about us via our reviews on Gartner Peer Insights.