Video Series: COBIT 5 Principle 1 - Meeting Stakeholder Needs

video series

COBIT 5 recognises that stakeholder needs have to be transformed into a practical strategy to create value for their stakeholders. This is achieved by maintaining a balance between the realisation of benefits and the optimisation of risk and use of resources.

This principle recognises that every organisation has many stakeholders with potentially conflicting needs and that governance must assist in the negotiation and decision-making across these various needs. This means that we should consider all stakeholders when making benefit, resource and risk assessment decisions when we’re looking at delivering or creating the value driven by the stakeholders’ needs.

Importantly COBIT 5 requires that we ask these 3 questions during our decision-making:

  • Who receives the benefits?
  • Who bears the risk?
  • What resources are required?

Considering and meeting stakeholder needs feeds into the COBIT 5 Goals Cascade (which you can hear about in another…) which is the mechanism that helps us translates stakeholder needs into series of increasingly specific goals.

Because every enterprise has different objectives, it is expected that they consider customising COBIT 5 to suit its own context through the goals cascade, translating high-level enterprise goals into manageable, specific, IT-related goals and mapping these to specific processes and practices.

COBIT® 5 is a registered trademark of ISACA in the United States and other countries. ISACA neither supports nor endorses these videos.