Much has been written over the past years regarding the wastage of failed projects around the world. Billions of dollars lost to a staggering 40% of IT Project failures. Why does this happen?

After a career spanning 30 yrs as a Business Analysis practitioner, Joan Pournara has worked on projects that have ranged in different degrees from success to failure.

In this presentation Joan shares the 10 key steps that should be in place to ensure the successful initiation of a Business Process Project.