The key benefits and drivers of process improvement are well known;  to make processes work better, reduce costs, improve efficiency and thus revenues, improve relationships with customers, etc.

What is not easy to understand is why so many process improvement projects fail or fail to launch.  Primarily, this failure is due to a lack of sponsorship from senior management, insufficient budget and a lack of stakeholder buy-in to the vision.

A presentation focusing on the importance of communicating Business Process Improvement to Stakeholders and the key steps that can be taken to do this.