Introducing the first in the ITIL Poster Series! The Information Technology Infrastructure Library consists of a series of practices that focus on aligning IT services with the needs of the business; IT Service Management. We begin by looking at the 5 areas of the Service Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

Introducing the first in the ITIL Poster Series! The Information Technology Infrastructure Library consists of a series of practices that focus on aligning IT services with the needs of the business; IT Service Management.

We begin by looking at the 5 areas of the Service Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.