In this paper Theo van Kaathoven answers the key questions that arise when implementing a SAP project.

Questions often come up when approaching SAP implementation such as ‘Who is involved and how should they collaborate in an SAP project?’ That’s why it’s so important to explore Key Roles and Stakeholders involved in any SAP implementation to define who is involved and how they should work together on the task ahead.

This paper is based on Theo van Kaathoven’s experience within large SAP implementations throughout the last 15 years, plus experiences from non-SAP implementations. He discusses some key areas including Critical Success Factors, Key Roles and Collaboration. The paper can be used as a flexible guide to fit with any SAP project.