SAP Solution Manager is a tool to be used on the IT side of a company as part of Application Lifecycle Management. In several ways, the maintenance of your IT applications can be supported using the tool.
SAP Solution Manager can also be used to support SAP projects to implement Business Processes. Within projects the SAP Blueprint Phase determines the requirements from a Business perspective and identifies the ‘gaps’ for those requirements which cannot be met from an SAP standard perspective. In other words custom development is needed.
In this paper Theo van Kaathoven discusses some best practices on Process Modeling for SAP Blueprints covering areas such as SAP components and Master Data.