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Service-Oriented Corporate Culture: Needs and Transformation
About this Resource
A corporate culture is the most liquid substance in an enterprise. It is also the most solid, especially if you want to change it. This paper explores how Service-Orientation at a corporate level is not sustainable without cultural support.
Corporate culture is about people, their activities and manners when working together in groups. It is about corporate values, norms, working language, habits, human beliefs, and behaviour. It is also about the taboos, symbols, rituals and myths an organization wants its employees to believe. The culture of a company is linked to the characteristics of the surrounding society that in many cases define the social structure of the company.
This paper discusses what cultural changes are needed and how to deal with them when an organization alters at a fast pace. This paper presents and analyzes the nature and role of the Service-Oriented Ecosystem and the social effect of Service-Orientation from the perspective of a corporate culture.
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