Comprehensive text and easy visuals make this resource the perfect overview of the Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement stages.

Poster 3 of the ITIL Series focuses on the Lifecycle approach to providing best practice guidance for IT Service Management. Comprehensive text and easy visuals make this resource the perfect overview of the Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement stages. Download your copy!