One of the key activities undertaken by business analysts is the gathering of requirements to understand the business needs that will drive a particular project or initiative. This should always involve documenting or 'modeling' the different aspects or 'views' of the organisation or department involved to provide a holistic view of the organisation's needs.
However it is often the case that business analysis professionals instinctively model requirements from only one perspective - the business. 'Data' is often considered to be the sole responsibility of IT.
In this paper, Joan Pournara discusses the reasons why business analysts must ensure they form a multi-dimensional view of any organisation and also provides some useful techniques for achieving this.