A helpful A-Z glossary listing key Business and IT transformation terms and technical definitions..

  • Continuous Process Improvement

    Continuous Process Improvement relates to ongoing effort to analyze, discover and eliminate problems in the performance of business processes, thus increasing overall value and productivity of an organizations processes.
  • Controlled Flow

    A Controlled Flow is a flow that proceeds from one Flow Object to another, via a Sequence Flow link, but is subject to either conditions or dependencies from other flow as defined by a Gateway.
  • Critical Quality

    Critical to Quality are key measurable characteristics of a product or process whose performance standards or specification limits must be met in order to satisfy the customer.
  • Data Architecture

    Data Architecture can be defined as the structure and content that describe an organization's types, content and sources of data. It is typically described in layers, using increasing levels of detail and complexity.
  • Decision

    A Decision is a gateway within a business process where the flow of the process can take one or more of alternative paths.
  • Define, Measure, Analyze, Improve, Control

    DMAIC (Define, Measure, Analyze, Improve, Control) is an acronym used by Six Sigma practitioners to remind them of these Six Sigma improvement process steps.
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