Glossary
A helpful A-Z glossary listing key Business and IT
transformation terms and technical definitions.
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Abstract Process
An Abstract Process represents interactions between a private business process and another process or participant. -
Abstraction
Abstraction is a technique for producing a high-level summarization or generalization of more complex or detailed topics or content. -
Activity
An Activity is work performed by an organization using business processes. An activity can be atomic or non-atomic (compound). Types of activities used within Process Models include Process, Sub-Process, and Task. -
Activity Cost Worksheet
Activity Cost Worksheets are a matrix that are used to analyze various costs of a set of activities. -
Actor
An Actor is a normally used to define a physical or quasi-physical entity, such as a person, organization, or system. -
Ad Hoc Workflow System
An Ad Hoc Workflow System is a type of workflow system that waits on users to indicate what should happen next. -
Administrative Workflow Systems
An Administrative Workflow System is a type of workflow system that tracks what individuals do and assign new tasks based on a defined set of rules. -
Affinity Diagram
Affinity Diagrams are a tool used to organize and present large amounts of data (such as ideas, issues, solutions, problems) into sets of logical categories based on their perceived relationships. -
Application
An Application is used to represent an operational IT system, which is providing functions and services needed by business users to undertake their processes. -
Application Platform
An Application Platform is the collection of hardware and software technology components required to support applications.
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