Benchmarks - Definition

A helpful A-Z glossary listing key Business and IT transformation terms and technical definitions.

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Benchmarks, as used in business process, are data about process measures that are measured and collated for specific types of processes to enable monitoring of process performance.

Many companies seek to collect benchmark data on processes to enable them to compare their common processes with their peers and then use the benchmarks to help to redesign the processes in order improve processes.

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